Understanding the Om 200
The Om 200 is a versatile and powerful network-based business telephone system designed for companies with up to 200 phones. This system is perfect for medium-sized enterprises, call centers, and distributed IP phone networks. Let’s dive into the details of what makes the Om 200 a standout choice for your business communication needs.
The Om 200 is not just a traditional PBX system; it’s a fusion communication platform that integrates various features such as network phones, instant messaging, user status presentation, and information management. It allows your office employees to have an efficient and user-friendly communication experience.
One of the key advantages of the Om 200 is its compatibility with a wide range of devices. It can be directly connected to traditional telephones, fax machines, and analog trunks. Additionally, it can be connected to IP phones, computer software phones, and even other Om office phone systems deployed in different locations through IP networks like the internet or enterprise private networks.
Here’s a breakdown of some of the key features and functionalities of the Om 200:
| Feature | Description |
|---|---|
| Network Phones | Connect and manage your network phones seamlessly |
| Instant Messaging | Stay connected with your colleagues through instant messaging |
| User Status Presentation | Keep track of your colleagues’ availability and status |
| Traditional PBX | Enjoy the benefits of a traditional PBX system |
| Information Management | Manage and organize your business information efficiently |
| Auto Attendant | Automatically route incoming calls to the appropriate department or individual |
| Call Monitoring | Monitor and manage your calls effectively |
| Mobile Extension | Access your office phone system from your mobile device |
| Call Back | Request a call back from the last number you dialed |
| Corporate Ringback Tones | Customize your ringback tones to reflect your company’s brand |
| Click-to-Dial | Click on a number in your email or web browser to dial it directly |
| Call Forwarding | Forward your calls to another number when you’re unavailable |
| Call Waiting | Receive incoming calls while on a call |
| Call Recording | Record your calls for quality assurance or training purposes |
The Om 200 also offers a range of advanced features that can help your business streamline its communication processes. These include:
- Call Queuing: Manage incoming calls efficiently and ensure that all calls are answered promptly
- Call Grouping: Group calls based on specific criteria, such as department or location
- Call Distribution: Distribute incoming calls to the most appropriate agent
- Call Transfer: Transfer calls to another extension or external number
- Call Hold: Place a call on hold while you attend to another call or task
- Call Park: Park a call temporarily and retrieve it later
- Conference Calling: Host multi-party conference calls with ease
- Three-Way Calling: Conduct three-way calls with your colleagues and clients
- Call Logging: Keep track of all your calls for better management and reporting
- Message Notification: Receive notifications for missed calls, voicemail, and other important messages
- Voicemail: Record and manage your voicemail messages
The Om 200 is also designed to be easy to manage and maintain. It comes with a user-friendly
